Server Incident Report
Incident Updates
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Resolved Jul 18, 2026 12:09 UTC
Our Infrastrructure team have confirmed that the performance issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.
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Resolved Jul 18, 2026 12:09 UTC
Our Infrastrructure team have confirmed that the performance issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues please don't hesitate to reach out to us.
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Recovering Jul 18, 2026 07:36 UTC
Our Infrastructure team implemented a fix across the affected servers and we are seeing services steadily return to normal. Performance has improved significantly on the impacted servers, and we are continuing to validate stability. We understand how important your hosting services are and appreciate your patience while our teams worked to restore normal operation. Our Infrastructure team will continue to closely monitor all affected servers to ensure performance remains stable and that the recovery is fully complete. Thank you for your continued patience and understanding.
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Investigating Jul 17, 2026 13:17 UTC
We would like to keep you updated with a notice that the infrastructure team is still working on the issue affecting the following servers. We will update this status page as soon as we are able to. Thank you for understanding
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Investigating Jul 16, 2026 20:55 UTC
The following servers are currently experiencing unusually high load, which may cause slower performance or intermittent service disruptions: s4946.fra1.stableserver.net s10997.fra1.stableserver.net s12079.fra1.stableserver.net s13608.fra1.stableserver.net s13612.fra1.stableserver.net s10801.usc1.stableserver.net s9998.usc1.stableserver.net s822.use1.mysecurecloudhost.com s705.use1.mysecurecloudhost.com Our team is actively investigating the issue and working to reduce the load and restore normal service as quickly as possible. We are closely monitoring the affected servers and will provide additional updates as progress is made. We appreciate your patience and understanding while we work to resolve this issue.