Hosting Performance Degradation - s8255.sgp1.stableserver.net
We've now resolved the incident. Thanks for your patience.
We have identified some higher than normal traffic on s8255.sgp1.stableserver.net. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their hosting and websites.
As part of the mitigation process, our team performed an IP split to the following:
New: 209.42.27.89
Other IPs: 209.42.27.90 209.42.27.91 209.42.27.92 209.42.27.93
What do you need to do?
- For clients using our name servers: No action is required
- For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Whilst we are seeing things return to normal, we will continue to monitor and ensure it remains stabilized. If you are still experiencing any difficulties, please contact us for assistance.
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