Server issue - s3491.use1.stableserver.net

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Dyane H
Recovering

Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

If you are still experiencing any difficulties, please contact us for assistance.

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Investigating

We are currently experiencing higher than normal traffic across parts of our infrastructure, which may be causing intermittent issues for some customers using hosting and website services.

Our infrastructure team is actively investigating the issue and working to mitigate any impact. We will continue to monitor the situation closely and provide further updates as they become available.

We appreciate your patience and understanding.

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Began at:

Affected components
  • Reseller Hosting
  • Unmanaged VPS Hosting
    • VPS Hosting (root access)
    • Linux Hosting (root access)
    • Windows Hosting (root access)
  • Shared Hosting
    • Web Hosting
    • Wordpress Hosting
    • Cloud Web Hosting
  • Email
    • Professional Email Hosting
    • Business Email Hosting
  • Managed VPS Hosting
    • Managed Linux Hosting
    • Managed Windows Hosting
    • Managed Cloud Hosting