Hosting Performance Degradation - s1080.usc1.mysecurecloudhost.com

Uptime Impact: 32 minutes and 47 seconds
Resolved
Resolved

Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

If you are still experiencing any difficulties, please contact us for assistance.

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Investigating

We have identified an issue affecting some of our servers, which may be causing intermittent service interruptions.

As a result, customers with hosting and website services may experience occasional connectivity or accessibility issues.

Our infrastructure team is actively investigating the situation and working toward a resolution. We will provide further updates as soon as more information becomes available.

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Began at:

Affected components
  • Reseller Hosting
  • Unmanaged VPS Hosting
    • VPS Hosting (root access)
    • Linux Hosting (root access)
    • Windows Hosting (root access)
  • Shared Hosting
    • Web Hosting
    • Wordpress Hosting
    • Cloud Web Hosting
  • Email
    • Professional Email Hosting
    • Business Email Hosting
  • Managed VPS Hosting
    • Managed Linux Hosting
    • Managed Windows Hosting
    • Managed Cloud Hosting