Hosting Performance Degradation - Server s1058.use1.mysecurecloudhost.com

Resolved
Resolved

We would like to give the update that all network and services are stable.

We would like to thank you for your patience during this time. 
If you have any questions or need any assistance with your services, please reach out to us.

Avatar for Sam S
Sam S
Updated

Following a monitoring the affected server, we have reimplemented the fix and a new IP has been assigned. We are seeing improvements in internet traffic and are continuing to observe the progress and ensure things remain stabilized.


If you are still experiencing any difficulties, please contact us for assistance, our team is here 24/7 to assist with your services.

Avatar for Sam S
Sam S
Recovering

Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

Thank you for understanding

Avatar for Hernan R.
Hernan R.
Investigating

We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution.

We will keep you updated as soon as possible.

Avatar for Hernan R.
Hernan R.
Began at: